Information Collection

We collect information to provide better services to all of our users. The types of information we collect include:

Personal Information: We may collect personal information such as your name, email address, phone number, physical address, payment information, and account credentials when you create an account, subscribe to our services, or contact us.

Usage Information: We automatically collect information about how you interact with our services, including your IP address, browser type, operating system, referring URLs, device information, pages viewed, and the dates/times of page visits.

Location Information: We may collect information about your location when you use our services, including GPS coordinates and Wi-Fi network information.

Network Information: We collect technical information about your network connection, including bandwidth, connection speed, and network performance data to optimize our services.

Use of Information

We use the information we collect for various purposes:

Service Provision: To provide, maintain, and improve our internet services, including account setup, billing, and customer support.

Communication: To communicate with you about your account, services, updates, and promotional offers that may be of interest to you.

Personalization: To personalize your experience and deliver content and product offerings relevant to your interests.

Analytics: To understand how users interact with our services and improve our offerings based on usage patterns.

Legal Compliance: To comply with legal obligations and protect our rights and interests.

Information Sharing

We do not sell, trade, or rent your personal information to others. We may share your information in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Protection of Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service, or as otherwise required by law.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. These measures include:

Encryption: We use encryption to protect sensitive data transmitted over the internet.

Access Controls: We limit access to personal information to employees, contractors, and agents who need to know that information in order to operate, develop, or improve our services.

Regular Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities.

Incident Response: We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required to do so.

Your Rights

You have certain rights regarding your personal information:

Access: You have the right to request copies of your personal information that we hold.

Correction: You have the right to request that we correct any inaccurate or incomplete personal information.

Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.

Restriction: You have the right to request that we restrict the processing of your personal information.

Objection: You have the right to object to our processing of your personal information.

Data Portability: You have the right to request that we transfer the personal information you gave us to another party.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our services and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use both session and persistent cookies for various purposes:

Session Cookies: We use Session Cookies to operate our service.

Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

Security Cookies: We use Security Cookies for security purposes.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Third-Party Services

Our services may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services do not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

International Transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Nepal and choose to provide information to us, please note that we transfer the data, including Personal Data, to Nepal and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Policy Changes

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We will also notify you via email or through a prominent notice on our service prior to the change becoming effective for material changes.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email:

• privacy@nnet.com.np
• By phone: +977 9705365678
• By mail: Baneshwor, Kathmandu, Nepal

You can also write to us at the address above if you have any concerns about how we process your personal data or wish to exercise your rights under applicable data protection laws.